Privacy Policy

Omnistair | Noordkade 68, 2741 EZ Waddinxveen | info@omnistair.nl

Omnistair, located at Noordkade 68, 2741 EZ Waddinxveen, the Netherlands, is responsible for the processing of personal data as set out in this privacy policy.

1. What personal data do we process?

Omnistair processes personal data that you provide to us through:

  • The quote request form on our website
  • The contact form on our website
  • The Experience Center registration form
  • Email or telephone contact

This includes the following data:

  • First and last name
  • Company name
  • Email address
  • Phone number
  • Details about your situation and enquiry

2. Why do we use your data?

Omnistair processes your personal data for the following purposes:

  • Responding to your enquiry or quote request
  • Scheduling a visit to the Experience Center
  • Sending you information about our products and services
  • Forwarding your enquiry to a certified Omnistair dealer in your region
  • Improving our website and services

3. On what legal basis do we process your data?

We process your personal data on the basis of:

  • Your consent — when you fill in a form and agree to this privacy policy
  • Legitimate interest — for responding to your contact request
  • Performance of a contract — when we execute a quotation or assignment

4. How long do we retain your data?

Omnistair does not retain your personal data longer than necessary for the purpose for which it was collected. We apply the following retention periods:

  • Contact enquiries: maximum 12 months after completion
  • Quote requests: maximum 2 years after last contact
  • Customer data under a contract: 7 years (statutory retention obligation)

5. Do we share your data with third parties?

Omnistair only provides your data to third parties when this is necessary for the performance of our services or when we are legally required to do so. We may share your data with:

  • Certified Omnistair dealers in your region — for handling your enquiry
  • Our website developer and hosting provider — for technical management of the website

We never sell your data to third parties.

6. Cookies

Our website uses functional and analytical cookies. Functional cookies are necessary for the proper functioning of the website. We use analytical cookies to analyse and improve the use of the website.

We do not place tracking or advertising cookies without your consent.

7. How do we protect your data?

Omnistair takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. Our website uses a secure connection (HTTPS).

8. Your rights

You have the following rights regarding your personal data:

  • Right of access — you can request which data we hold about you
  • Right to rectification — you can have incorrect data corrected
  • Right to erasure — you can request that your data be deleted
  • Right to restriction — you can have the processing of your data restricted
  • Right to object — you can object to the processing of your data
  • Right to data portability — you can request your data in a common format

To exercise your rights, please contact us at info@omnistair.nl. We will respond to your request within 4 weeks.

9. Complaints

Do you have a complaint about the way we handle your personal data? Please contact us first at info@omnistair.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.

10. Changes

Omnistair reserves the right to amend this privacy policy. We recommend that you review this statement regularly. This version was drafted in April 2026.

Omnistair | Noordkade 68, 2741 EZ Waddinxveen | info@omnistair.nl | 0182 239 800 | omnistair.nl